Common queries answered
Frequently asked Questions
Usually it takes 4-7 days from the date of dispatch for your order to get to you.
If products sent to you are in distorted condition and you are unable to use, you can raise the complaint within 7 days of receiving the order and we shall arrange a replacement.
When ever you place your first order with us, you are asked to create an account. Within the same account, you can go to the relevant settings and change your delivery addresses.
Our Orders are shipped via Ship Rocket and India Post. Use the respective tracking links to track your order status.
Ship Rocket Tracking – https://packaging.shiprocket.in/track
We provide dedicated customer support via phone, Whatsapp and Email. Details are mentioned below :
In that case, you can contact the customer support to inform about the same so that prior corrections an arrangements can be done before dispatching your order. Once the order is dispatched, address correction can’t be made.
We currently ship orders only in India.
It depends on the size of your order. Usually we ship items in one single box and in case of large orders we increase the box size. In some odd cases, where order size if quite large, we ship in multiple boxes.